If you are not satisfied with your purchase, we will assist you with a prompt refund, credit or one time exchange as specify below.
Please email us your return request with the following information to firstname.lastname@example.org
1) Subject of email: Return #ORDER NUMBER (e.g., Return #12345)
2) Body of email: Your ORDER NUMBER, FULL NAME associated with the order, ITEM(S) YOU WISH TO RETURN, and a brief reason for return.
We will do our best to respond to you ASAP, but please allow two to four business days for all responses.
Returns requests must be emailed to us within 7 days from the purchase date for items unaltered, undamaged, unwashed, or unworn.
No refund will be issued for items returned without return authorization.
Items returned without return authorization will be discarded and will not be reshipped.
All random, miscellaneous items sent to our returns facility will be discarded and not reshipped.
We do not cover return shipping costs.
Once a return shipment is received, it is generally processed within 5 business days.
Refunds for the items returned will be made in the original form of payment.
Shipping costs from your original order cannot be refunded.
If you have exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please email us at email@example.com for Return Authorization, and then place a new order for the item you’d like at any time.
Super Deal Sale items denoted as " FINAL SALE " are not eligible for exchange.
If you have any issues with your order, please email us at customercareby firstname.lastname@example.org